FAQ

Response: To rent a car in Dubai, you will need a valid passport, a valid UAE driving license or an international driving permit (IDP), and a valid credit card for the security deposit.

Response: The minimum age to rent a car in Dubai is typically 21 years, but some rental companies may require you to be at least 25 years old for certain vehicle categories.

Response: Yes, an international driver's license (IDP) is required if your driving license is not in English or Arabic.

Response: We offer comprehensive insurance coverage options, including collision damage waiver (CDW), third-party liability insurance, and personal accident insurance. Specific coverage may vary, so please inquire for details.

Response: Yes, there may be additional fees for adding extra drivers. Please check with us for the current rates and policies.

Response: Most of our rental cars come with a full tank of fuel, and we expect them to be returned with a full tank. Failure to do so may result in refueling charges.

Response: Yes, you can usually extend the rental period, but please contact us in advance to arrange for an extension and to confirm availability.

Response: Our cancellation policy varies depending on the rental duration and vehicle type. Please refer to our terms and conditions for specific cancellation details.

Response: Yes, we offer one-way rentals within Dubai. Additional fees may apply, and availability depends on the location.

Response: Yes, we offer child safety seats and booster seats for an additional fee. Please request these in advance to ensure availability.

Response: Most of our rentals come with unlimited mileage, but some restrictions may apply to specific vehicles. Please check the terms and conditions for details.

Response: In the event of a breakdown or accident, please contact our 24/7 roadside assistance. We will guide you through the necessary steps for assistance.

Response: We aim for transparency, and our rental rates typically include all necessary fees and taxes. However, optional services and additional items may incur extra charges.

Response: You are responsible for paying any tolls, parking fees, or traffic fines incurred during the rental period. These charges will be billed to you separately.

Response: You are responsible for paying any tolls, parking fees, or traffic fines incurred during the rental period. These charges will be billed to you separately.

Response: We offer options for returning cars after hours, such as drop boxes or specific drop-off locations. Please coordinate with our staff in advance for guidance.

Response: Rental cars are generally allowed to be driven within the UAE, but certain areas, like off-road desert locations, may have restrictions. Please consult with us for guidance.

Response: While we strive to accommodate preferences, we cannot always guarantee specific makes or models. We will do our best to provide a similar vehicle from the category you choose.

Response: We often have discounts and loyalty programs available. Please inquire about our current offers and programs for additional savings.

Response: Yes, our rentals include 24/7 roadside assistance for your peace of mind. Contact us for assistance in case of emergencies.

Response: When returning the car, follow our return procedures. If the car is damaged, please report it immediately to our staff, and we will guide you through the necessary steps for resolution.